Master Services Agreement
This Services Agreement (“Agreement”) is entered into between Lex Glo Esthetics, LLC (“LGE”) and the client, purchaser, event host, parent/legal guardian, or other person contracting for services (“Client”).
This Agreement establishes the general terms applicable to services provided by LGE. Depending upon the service selected, Client and/or the individual receiving the service (“Service Recipient”) may also be required to complete additional intake forms, informed-consent forms, disclosures, or acknowledgments before services are provided.
SERVICES COVERED BY THIS AGREEMENT
PROFESSIONAL SCOPE OF SERVICES
Version 1.0 Revised 10/01/2026
This Agreement may apply to any service currently offered by LGE, including, but not limited to:
Custom facial and skin-care services;
Red Light Therapy (“RLT”) and other permitted light-therapy services;
Lash extensions, fills, removals, and related lash services;
Full-body waxing and hair-removal services;
Permanent jewelry services provided in-salon or on-location, including bracelets, anklets, necklaces, rings, hand chains, waist chains, charms, connectors, engraving, fitting, and welding;
Private kids spa parties and guided self-applied spa activities;
Add-on services, retail or aftercare products, and other services or experiences offered by LGE.
The specific service purchased or booked, applicable price, and any selected upgrades or add-ons will be reflected in Client’s appointment, booking, invoice, order, event agreement, or transaction record.
LGE provides cosmetic, esthetic, beauty, jewelry, and entertainment-related services within the scope permitted by applicable law and professional licensing requirements.
LGE services are provided for cosmetic, aesthetic, personal-care, jewelry, or entertainment purposes only. LGE does not provide medical care, medical diagnosis, medical treatment, dermatological services, or medical advice.
Information provided by LGE regarding skin care, aftercare, products, or services is not a substitute for advice from a physician or other qualified healthcare professional.
LGE reserves the right to decline, modify, discontinue, or postpone any service when LGE reasonably determines that performing or continuing the service would be unsafe, inappropriate, outside LGE’s professional scope, prohibited by law, or contrary to professional standards.
CLIENT DISCLOSURE AND ACCURACY OF INFORMATION
Client and each Service Recipient are responsible for providing complete and accurate information requested by LGE before and during services.
Depending upon the service, relevant information may include allergies, sensitivities, medications, skin conditions, recent procedures, injuries, illnesses, pregnancy, previous reactions, use of topical or prescription products, implanted or electronic medical devices, or other information that may affect whether a service can safely or appropriately be performed.
Client understands that withholding relevant information, providing inaccurate information, or failing to notify LGE of changes may increase the risk of an adverse reaction or undesirable result.
LGE may rely upon information provided by Client or the Service Recipient when determining whether to perform a service.
When LGE recommends medical clearance before providing a service, LGE may postpone or decline the service until appropriate clearance is obtained.
INFORMED CONSENT AND SERVICE-SPECIFIC FORMS
Certain services may require a separate intake, consultation, informed-consent form, contraindication screening, aftercare acknowledgment, or other service-specific documentation.
Client understands that signing this Services Agreement does not replace any additional consent or screening documentation LGE requires for a particular service.
LGE may refuse to perform a service if required documentation has not been completed.
ACKNOWLEDGMENT OF INHERENT RISKS
Client understands that beauty, esthetic, cosmetic, light-therapy, hair-removal, lash, brow, and permanent-jewelry services involve inherent risks and that individual responses and results vary.
Depending upon the service, reasonably foreseeable reactions or complications may include, but are not limited to, temporary redness, tenderness, irritation, sensitivity, swelling, itching, bruising, dryness, breakouts, pigment changes, allergic or sensitivity reactions, temporary discomfort, hair or lash damage, skin lifting or irritation, or dissatisfaction with the cosmetic result.
Permanent jewelry additionally involves the fitting and welding of jewelry and may involve risks including skin irritation, allergic or sensitivity reactions, pinching, snagging, breakage, tarnishing, scratching, discoloration, stretching, loss of jewelry, or the need to cut or remove the jewelry.
Specific risks associated with an individual service may be addressed more fully in the applicable service-specific consent form.
Client understands that no cosmetic or beauty service is completely risk-free.
NO GUARANTEE OF RESULTS
LGE will perform services using reasonable professional care and within its permitted scope of practice; however, individual results cannot be guaranteed.
Results may vary based upon factors including skin type, hair type, natural lash condition, lifestyle, home care, aftercare compliance, medications, environmental exposure, previous services, individual physiology, maintenance, and other factors outside LGE’s control.
Photographs, examples, demonstrations, social-media content, and descriptions of previous results are illustrative only and do not constitute a promise or guarantee that Client will achieve identical results.
CLIENT RESPONSIBILITY DURING SERVICES
Client and each Service Recipient agree to follow reasonable instructions provided by LGE before, during, and after a service.
Client must promptly notify LGE of unusual discomfort, burning, stinging, dizziness, irritation, sensitivity, pain, or another unexpected reaction experienced during a service.
LGE may immediately discontinue or modify a service when LGE determines doing so is appropriate for the health, comfort, or safety of the Service Recipient.
AFTERCARE AND MAINTENANCE
The Client or Service Recipient is responsible for following all aftercare and maintenance instructions provided by LGE.
Client understands that failure to follow aftercare instructions may affect healing, retention, appearance, longevity, or results and may increase the likelihood of irritation, damage, infection, or other complications.
If an unexpected or concerning reaction occurs following a service, Client should promptly contact LGE and, when appropriate, seek evaluation from a qualified healthcare professional.
A medical emergency should be addressed through appropriate emergency medical services rather than waiting for a response from LGE.
PERMANENT JEWELRY
Permanent jewelry is designed to be worn without a traditional clasp and is generally secured by welding a small connecting ring.
“Permanent” does not mean indestructible or incapable of removal. Jewelry may stretch, snag, tarnish, discolor, become damaged, break, or be lost through normal wear, accidental force, lifestyle activities, exposure to chemicals, or circumstances outside LGE’s control.
Permanent jewelry can be removed when necessary by cutting the welded jump ring with suitable cutting tools such as plyers or scissors.
Client is responsible for notifying LGE before service of known metal allergies or sensitivities and for selecting the metal and jewelry desired.
Client understands that the appearance, durability, wear, and maintenance characteristics of sterling silver, gold-filled, rose gold-filled, solid gold, mixed metals, charms, connectors, and other components may differ.
Client is responsible for determining whether jewelry must be removed for employment, school, athletics, medical procedures, imaging, surgery, travel, security requirements, or other activities. LGE does not represent that permanent jewelry may safely remain in place during any particular medical procedure or activity.
PRIVATE PERMANENT JEWELRY EXPERIENCES AND OFF-SITE EVENTS
For private permanent-jewelry experiences, vendor events, pop-ups, and other off-site services, Client or Host is responsible for providing or arranging a location reasonably suitable and safe for the scheduled activity when the location is controlled by Client or Host.
LGE may refuse to set up, begin, or continue services if conditions are reasonably determined to be unsafe, unlawful, unsuitable for the equipment being used, or likely to create an unreasonable risk to LGE personnel, participants, or property.
Client/Host is responsible for obtaining any permission reasonably required from the property owner, venue, or event organizer for LGE to provide the scheduled services at that location.
Unless specifically agreed otherwise in writing, LGE is not responsible for the acts or omissions of the venue, property owner, event organizer, vendors, guests, or other third parties.
KIDS SPA PARTIES
LGE kids spa parties are recreational beauty and spa-themed experiences designed for the applicable age group.
When conducted at a private residence or other off-site location, activities may include guided, self-applied facial, skin-care, cosmetic, makeup, or similar spa-party activities as permitted by law. The party should not be interpreted as providing medical treatment or an off-site professional facial or other regulated service that applicable law requires to be performed within a licensed salon.
The booking parent/guardian or Host is responsible for ensuring appropriate adult supervision throughout the event.
The Host is also responsible for communicating relevant instructions, requirements, and restrictions to the parents or guardians of participating minors.
LGE may exclude a participant from a particular product or activity when LGE becomes aware of an allergy, sensitivity, health concern, behavioral concern, or other circumstance that makes participation inappropriate.
A child should not participate in an activity involving a product to which the child has a known allergy or sensitivity.
Additional parental/guardian consent may be required for participating minors.
MINORS
Services for minors are subject to LGE requirements and applicable law.
When LGE requires parental or legal-guardian authorization, the person providing authorization represents that they are legally authorized to consent on behalf of the minor.
LGE may require a parent or legal guardian to remain present during a minor’s service or activity.
Permanent jewelry or other services for minors may require separate parental/guardian consent before the service is performed.
LGE reserves the right to decline a service for a minor when adequate authorization has not been provided or when LGE determines that providing the service would be inappropriate.
PERSONAL PROPERTY
Clients and guests are responsible for their own personal property while receiving services or attending an LGE event.
To the extent permitted by law, LGE is not responsible for loss, theft, or damage to personal belongings unless directly caused by LGE’s legally actionable conduct.
Clients should secure valuables and keep personal items away from service equipment, products, liquids, heat sources, and work areas.
ASSUMPTION OF ORDINARY AND INHERENT RISKS
Client acknowledges that Client has voluntarily chosen to receive or purchase the selected service and understands the ordinary and inherent risks associated with that service.
To the extent permitted by applicable law, Client knowingly assumes those ordinary and inherent risks that remain despite LGE’s exercise of reasonable care.
Nothing in this Agreement is intended to waive a right or remedy that cannot lawfully be waived, nor is this Agreement intended to excuse gross negligence, reckless conduct, intentional misconduct, or another liability that cannot legally be released.
PRODUCTS AND THIRD-PARTY MANUFACTURERS
Most services involve products, cosmetics, adhesives, waxes, jewelry components, equipment, or other materials manufactured or supplied by third parties.
LGE will use and provide products in accordance with applicable professional standards and manufacturer instructions where applicable.
LGE does not manufacture products or materials used or sold and therefore does not control their formulation, manufacturing process, undisclosed defects, manufacturer recalls, or subsequent changes made by the manufacturer.
Nothing in this section eliminates any rights Client may have under applicable law.
RIGHT TO REFUSE OR DISCONTINUE SERVICE
LGE reserves the right to refuse, discontinue, or terminate a service or event when reasonably necessary because of:
A health or safety concern;
A contraindication or suspected contraindication;
An undisclosed condition affecting the service;
Abusive, threatening, discriminatory, sexually inappropriate, harassing, or unsafe conduct;
Intoxication or impairment;
Unsafe conditions at an off-site location;
Refusal to follow reasonable safety instructions;
Lack of required consent or authorization;
A request that would require LGE to act outside its legal or professional scope; or
Other circumstances in which continuing the service would be unlawful or reasonably unsafe.
The financial consequences of a refused, discontinued, cancelled, or interrupted service will be determined under the applicable LGE policies and any event-specific agreement.
POLICIES INCORPORATED BY REFERENCE
Client acknowledges that LGE maintains policies governing matters such as appointments, scheduling, cancellations, rescheduling, late arrivals, no-shows, deposits, booking fees, payments, refunds, guests, children, service corrections, memberships, packages, events, retail purchases, and other operational matters.
Those policies are available on the LGE website and are incorporated into this Agreement by reference.
By booking, purchasing, or receiving services from LGE, Client agrees to the LGE policies applicable to the transaction or service.
If a service-specific written agreement expressly conflicts with a general website policy, the more specific written agreement will control with respect to that particular transaction.
PRICES, SERVICES, AND AVAILABILITY
Services, pricing, products, upgrades, promotions, and availability may change from time to time.
The price applicable to Client’s transaction will be the price communicated or displayed for the service at the time of booking or purchase, subject to any applicable promotion, membership benefit, package, written quote, or other agreement.
LGE will not retroactively change the agreed price for a completed transaction except to correct an obvious billing error or as otherwise permitted by law.
COMMUNICATIONS
Client authorizes LGE to communicate regarding appointments, transactions, services, aftercare, event arrangements, and other matters related to Client’s relationship with LGE through the contact information Client provides.
Consent to receive transactional communications does not, by itself, constitute consent to receive marketing communications where separate consent is required by applicable law.
Client is responsible for maintaining accurate contact information.
PHOTOGRAPHS AND MARKETING
LGE may photograph a service area or completed work in the form of photograph, video, name, testimonial, likeness, or other content for documentation, advertising, social media, promotional, or other commercial use, when reasonably appropriate, subject to applicable law and Client privacy.
SANITATION AND SAFETY
LGE will maintain sanitation and safety practices consistent with applicable professional requirements and the nature of the service being performed.
Clients and guests agree not to intentionally interfere with sanitized equipment, service supplies, electrical equipment, welding equipment, products, or treatment areas.
LGE may pause or terminate a service when Client or guest behavior creates a sanitation or safety concern.
GOOD-FAITH DISPUTE RESOLUTION
Before filing a legal action concerning a dispute arising from an LGE service or transaction, the parties agree, when reasonably practicable, to first attempt in good faith to resolve the dispute directly.
Client should provide LGE with a reasonable description of the concern and an opportunity to respond.
This provision does not prevent either party from seeking immediate relief when necessary, filing a claim within an applicable limitations period, reporting a matter to an appropriate governmental or licensing authority, or exercising another right that cannot lawfully be restricted.
Client dissatisfaction with a Service does not constitute a waiver of payment. Non-payment of Services performed will be reported to proper authorities as theft of services.
CHANGES TO THIS AGREEMENT
LGE may update this Agreement for future services or transactions.
An updated agreement will not retroactively alter the contractual terms applicable to a completed transaction unless Client expressly agrees or applicable law permits the change.
LGE may require Client to accept an updated version before booking or receiving future services.
FORCE MAJEURE AND EVENTS OUTSIDE REASONABLE CONTROL
Neither party will be considered in breach of this Agreement for a delay or inability to perform caused by circumstances beyond that party’s reasonable control, including severe weather, natural disasters, government orders, widespread utility failures, venue closures, emergencies, serious illness, transportation disruptions, or similar events.
When such an event occurs, LGE and Client will address rescheduling, credits, payments, booking fees, or other consequences in accordance with the applicable LGE policy, event agreement, and applicable law.